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Jordan Ellis
jordan.ellis@example.com(555) 014-2200Denver, COlinkedin.com/in/jordan-ellis-demo
Professional Summary
Business operations manager with 10+ years driving revenue growth, regional media operations, and cross-functional team leadership. Proven record of improving P&L performance, launching subscription streaming products, and building trusted partnerships with internal stakeholders and enterprise clients across North America and APAC.
Experience
Operations Manager
Oct 2019 – Present
Northwind Media Group · Denver, CO
Led nationwide operations and subscription product launches, contributing to 120% revenue growth over two years while scaling teams across three regions.
Directed planning for video-on-demand and OTT streaming initiatives from concept through go-live, coordinating product, engineering, and client success.
Reduced operational overhead by 18% by standardizing reporting workflows and automating weekly KPI dashboards for executive leadership.
Built a high-performing operations team of 14, improving on-time project delivery from 78% to 94% within 12 months.
Business Development Manager
Aug 2017 – Sep 2019
Summit Bridge Consulting · Austin, TX
Partnered with sales and delivery teams to expand enterprise accounts, supporting 180% portfolio growth over two years in a competitive B2B services market.
Identified process gaps in the sales handoff workflow and implemented a qualification framework that increased close rate by 22%.
Negotiated multi-year contracts worth $4.2M annually while maintaining strong client retention and satisfaction scores above 92%.
Sales and Client Relationship Manager
Jan 2012 – Jul 2017
Brightline Industries · Phoenix, AZ
Managed a portfolio of 35+ mid-market accounts and served as primary liaison for escalations, renewals, and expansion opportunities.
Improved response time to client requests by 40% through a new ticketing workflow and weekly account review cadence.
Coached two junior account managers, both promoted within 18 months based on quota attainment and client feedback.
Education
Bachelor of Business Administration in Management
Metro State University · May 2011
Graduate Certificate in Human Resource Management
Front Range College · Dec 2014
Core Strengths
P&L Management
Business Development
Strategic Planning
Financial Reporting
Negotiation
Client Relationship Management
Team Leadership
Operations Management
Certifications
Certified Business Analysis Professional (CBAP)
IIBA · Jun 2021
Additional Information
References available upon request.
Modern Professional
JORDAN ELLIS
Business Operations Manager
(555) 014-2200jordan.ellis@example.comDenver, CO
linkedin.com/in/jordan-ellis-demo
Business operations manager with 10+ years driving revenue growth, regional media operations, and cross-functional team leadership. Proven record of improving P&L performance, launching subscription streaming products, and building trusted partnerships with internal stakeholders and enterprise clients across North America and APAC.
Strengths and Expertise
P&L Management
Financial Reporting
Team Leadership
Business Development
Negotiation
Operations Management
Strategic Planning
Client Relationship Management
Professional Experience
Northwind Media Group · Denver, CO
Operations Manager
Oct 2019 – Present
Led nationwide operations and subscription product launches, contributing to 120% revenue growth over two years while scaling teams across three regions.
Directed planning for video-on-demand and OTT streaming initiatives from concept through go-live, coordinating product, engineering, and client success.
Reduced operational overhead by 18% by standardizing reporting workflows and automating weekly KPI dashboards for executive leadership.
Built a high-performing operations team of 14, improving on-time project delivery from 78% to 94% within 12 months.
Summit Bridge Consulting · Austin, TX
Business Development Manager
Aug 2017 – Sep 2019
Partnered with sales and delivery teams to expand enterprise accounts, supporting 180% portfolio growth over two years in a competitive B2B services market.
Identified process gaps in the sales handoff workflow and implemented a qualification framework that increased close rate by 22%.
Negotiated multi-year contracts worth $4.2M annually while maintaining strong client retention and satisfaction scores above 92%.
Brightline Industries · Phoenix, AZ
Sales and Client Relationship Manager
Jan 2012 – Jul 2017
Managed a portfolio of 35+ mid-market accounts and served as primary liaison for escalations, renewals, and expansion opportunities.
Improved response time to client requests by 40% through a new ticketing workflow and weekly account review cadence.
Coached two junior account managers, both promoted within 18 months based on quota attainment and client feedback.
Education
Bachelor of Business Administration in Management
Metro State University · May 2011
Graduate Certificate in Human Resource Management
Front Range College · Dec 2014
Certifications
Certified Business Analysis Professional (CBAP)
IIBA · Jun 2021
References available upon request.
Corporate Professional
Jordan Ellis
About Me
Business operations manager with 10+ years driving revenue growth, regional media operations, and cross-functional team leadership. Proven record of improving P&L performance, launching subscription streaming products, and building trusted partnerships with internal stakeholders and enterprise clients across North America and APAC.
Work Experience
Operations Manager
Northwind Media Group · Oct 2019 – Present
Led nationwide operations and subscription product launches, contributing to 120% revenue growth over two years while scaling teams across three regions.
Directed planning for video-on-demand and OTT streaming initiatives from concept through go-live, coordinating product, engineering, and client success.
Reduced operational overhead by 18% by standardizing reporting workflows and automating weekly KPI dashboards for executive leadership.
Built a high-performing operations team of 14, improving on-time project delivery from 78% to 94% within 12 months.
Business Development Manager
Summit Bridge Consulting · Aug 2017 – Sep 2019
Partnered with sales and delivery teams to expand enterprise accounts, supporting 180% portfolio growth over two years in a competitive B2B services market.
Identified process gaps in the sales handoff workflow and implemented a qualification framework that increased close rate by 22%.
Negotiated multi-year contracts worth $4.2M annually while maintaining strong client retention and satisfaction scores above 92%.
Sales and Client Relationship Manager
Brightline Industries · Jan 2012 – Jul 2017
Managed a portfolio of 35+ mid-market accounts and served as primary liaison for escalations, renewals, and expansion opportunities.
Improved response time to client requests by 40% through a new ticketing workflow and weekly account review cadence.
Coached two junior account managers, both promoted within 18 months based on quota attainment and client feedback.
Skills
P&L Management
Strategic Planning
Negotiation
Team Leadership
Business Development
Financial Reporting
Client Relationship Management
Operations Management
Additional Information
References available upon request.
Contact
jordan.ellis@example.com
Denver, CO
(555) 014-2200
linkedin.com/in/jordan-ellis-demo
Education
Metro State University
Bachelor of Business Administration in Management
May 2011
Front Range College
Graduate Certificate in Human Resource Management
Dec 2014
Certification
Certified Business Analysis Professional (CBAP)
IIBA · Jun 2021
Management Professional
Jordan Ellis
jordan.ellis@example.com | Denver, CO | (555) 014-2200 | linkedin.com/in/jordan-ellis-demo
Business operations manager with 10+ years driving revenue growth, regional media operations, and cross-functional team leadership. Proven record of improving P&L performance, launching subscription streaming products, and building trusted partnerships with internal stakeholders and enterprise clients across North America and APAC.
Core Competencies
P&L Management
Financial Reporting
Team Leadership
Business Development
Negotiation
Operations Management
Strategic Planning
Client Relationship Management
Education and Credentials
Bachelor of Business Administration in Management, Metro State University
Graduate Certificate in Human Resource Management, Front Range College
Professional Experience
Operations Manager
Oct 2019 – Present
Northwind Media Group, Denver, CO
Led nationwide operations and subscription product launches, contributing to 120% revenue growth over two years while scaling teams across three regions.
Directed planning for video-on-demand and OTT streaming initiatives from concept through go-live, coordinating product, engineering, and client success.
Key Accomplishments:
Reduced operational overhead by 18% by standardizing reporting workflows and automating weekly KPI dashboards for executive leadership.
Built a high-performing operations team of 14, improving on-time project delivery from 78% to 94% within 12 months.
Business Development Manager
Aug 2017 – Sep 2019
Summit Bridge Consulting, Austin, TX
Partnered with sales and delivery teams to expand enterprise accounts, supporting 180% portfolio growth over two years in a competitive B2B services market.
Identified process gaps in the sales handoff workflow and implemented a qualification framework that increased close rate by 22%.
Negotiated multi-year contracts worth $4.2M annually while maintaining strong client retention and satisfaction scores above 92%.
Sales and Client Relationship Manager
Jan 2012 – Jul 2017
Brightline Industries, Phoenix, AZ
Managed a portfolio of 35+ mid-market accounts and served as primary liaison for escalations, renewals, and expansion opportunities.
Improved response time to client requests by 40% through a new ticketing workflow and weekly account review cadence.
Coached two junior account managers, both promoted within 18 months based on quota attainment and client feedback.
Certifications
Certified Business Analysis Professional (CBAP) · IIBA · Jun 2021
References available upon request.
Awards
IT Executive
Jordan Ellis
(555) 014-2200jordan.ellis@example.comDenver, COlinkedin.com/in/jordan-ellis-demo
About Me
Business operations manager with 10+ years driving revenue growth, regional media operations, and cross-functional team leadership. Proven record of improving P&L performance, launching subscription streaming products, and building trusted partnerships with internal stakeholders and enterprise clients across North America and APAC.
Work Experience
Operations Manager
Oct 2019 – Present
Northwind Media Group
Led nationwide operations and subscription product launches, contributing to 120% revenue growth over two years while scaling teams across three regions.
Directed planning for video-on-demand and OTT streaming initiatives from concept through go-live, coordinating product, engineering, and client success.
Reduced operational overhead by 18% by standardizing reporting workflows and automating weekly KPI dashboards for executive leadership.
Built a high-performing operations team of 14, improving on-time project delivery from 78% to 94% within 12 months.
Business Development Manager
Aug 2017 – Sep 2019
Summit Bridge Consulting
Partnered with sales and delivery teams to expand enterprise accounts, supporting 180% portfolio growth over two years in a competitive B2B services market.
Identified process gaps in the sales handoff workflow and implemented a qualification framework that increased close rate by 22%.
Negotiated multi-year contracts worth $4.2M annually while maintaining strong client retention and satisfaction scores above 92%.
Sales and Client Relationship Manager
Jan 2012 – Jul 2017
Brightline Industries
Managed a portfolio of 35+ mid-market accounts and served as primary liaison for escalations, renewals, and expansion opportunities.
Improved response time to client requests by 40% through a new ticketing workflow and weekly account review cadence.
Coached two junior account managers, both promoted within 18 months based on quota attainment and client feedback.
Education
Bachelor of Business Administration in Management
Metro State University · May 2011
Graduate Certificate in Human Resource Management
Front Range College · Dec 2014
Key Skills
P&L Management
Financial Reporting
Team Leadership
Business Development
Negotiation
Operations Management
Strategic Planning
Client Relationship Management
Certifications
Certified Business Analysis Professional (CBAP) · IIBA · Jun 2021
References available upon request.
Business Executive
Jordan Ellis
Professional Summary
Business operations manager with 10+ years driving revenue growth, regional media operations, and cross-functional team leadership. Proven record of improving P&L performance, launching subscription streaming products, and building trusted partnerships with internal stakeholders and enterprise clients across North America and APAC.
Experience
Operations Manager
Oct 2019 – Present
Northwind Media Group · Denver, CO
Led nationwide operations and subscription product launches, contributing to 120% revenue growth over two years while scaling teams across three regions.
Directed planning for video-on-demand and OTT streaming initiatives from concept through go-live, coordinating product, engineering, and client success.
Reduced operational overhead by 18% by standardizing reporting workflows and automating weekly KPI dashboards for executive leadership.
Built a high-performing operations team of 14, improving on-time project delivery from 78% to 94% within 12 months.
Business Development Manager
Aug 2017 – Sep 2019
Summit Bridge Consulting · Austin, TX
Partnered with sales and delivery teams to expand enterprise accounts, supporting 180% portfolio growth over two years in a competitive B2B services market.
Identified process gaps in the sales handoff workflow and implemented a qualification framework that increased close rate by 22%.
Negotiated multi-year contracts worth $4.2M annually while maintaining strong client retention and satisfaction scores above 92%.
Sales and Client Relationship Manager
Jan 2012 – Jul 2017
Brightline Industries · Phoenix, AZ
Managed a portfolio of 35+ mid-market accounts and served as primary liaison for escalations, renewals, and expansion opportunities.
Improved response time to client requests by 40% through a new ticketing workflow and weekly account review cadence.
Coached two junior account managers, both promoted within 18 months based on quota attainment and client feedback.
Education
Bachelor of Business Administration in Management
Metro State University · May 2011
Graduate Certificate in Human Resource Management
Front Range College · Dec 2014
Certifications
Certified Business Analysis Professional (CBAP) · IIBA · Jun 2021
References available upon request.
Contact
Emailjordan.ellis@example.com
Phone(555) 014-2200
AddressDenver, CO
LinkedInlinkedin.com/in/jordan-ellis-demo
Skills
P&L Management
Business Development
Strategic Planning
Financial Reporting
Negotiation
Client Relationship Management
Team Leadership
Operations Management
Sidebar Left
Jordan Ellis
jordan.ellis@example.com(555) 014-2200Denver, COlinkedin.com/in/jordan-ellis-demo
Profile
Business operations manager with 10+ years driving revenue growth, regional media operations, and cross-functional team leadership. Proven record of improving P&L performance, launching subscription streaming products, and building trusted partnerships with internal stakeholders and enterprise clients across North America and APAC.
Experience
Operations Manager
Oct 2019 – Present
Northwind Media Group · Denver, CO
Led nationwide operations and subscription product launches, contributing to 120% revenue growth over two years while scaling teams across three regions.
Directed planning for video-on-demand and OTT streaming initiatives from concept through go-live, coordinating product, engineering, and client success.
Reduced operational overhead by 18% by standardizing reporting workflows and automating weekly KPI dashboards for executive leadership.
Built a high-performing operations team of 14, improving on-time project delivery from 78% to 94% within 12 months.
Business Development Manager
Aug 2017 – Sep 2019
Summit Bridge Consulting · Austin, TX
Partnered with sales and delivery teams to expand enterprise accounts, supporting 180% portfolio growth over two years in a competitive B2B services market.
Identified process gaps in the sales handoff workflow and implemented a qualification framework that increased close rate by 22%.
Negotiated multi-year contracts worth $4.2M annually while maintaining strong client retention and satisfaction scores above 92%.
Sales and Client Relationship Manager
Jan 2012 – Jul 2017
Brightline Industries · Phoenix, AZ
Managed a portfolio of 35+ mid-market accounts and served as primary liaison for escalations, renewals, and expansion opportunities.
Improved response time to client requests by 40% through a new ticketing workflow and weekly account review cadence.
Coached two junior account managers, both promoted within 18 months based on quota attainment and client feedback.
Certifications
Certified Business Analysis Professional (CBAP) · IIBA · Jun 2021
References available upon request.
Education
Bachelor of Business Administration in Management
Metro State University · May 2011
Graduate Certificate in Human Resource Management
Front Range College · Dec 2014
Core Skills
P&L Management
Business Development
Strategic Planning
Financial Reporting
Negotiation
Client Relationship Management
Team Leadership
Operations Management
Sidebar Right
Jordan Ellis
Professional Summary
Business operations manager with 10+ years driving revenue growth, regional media operations, and cross-functional team leadership. Proven record of improving P&L performance, launching subscription streaming products, and building trusted partnerships with internal stakeholders and enterprise clients across North America and APAC.
Experience
Operations Manager
Oct 2019 – Present
Northwind Media Group · Denver, CO
Led nationwide operations and subscription product launches, contributing to 120% revenue growth over two years while scaling teams across three regions.
Directed planning for video-on-demand and OTT streaming initiatives from concept through go-live, coordinating product, engineering, and client success.
Reduced operational overhead by 18% by standardizing reporting workflows and automating weekly KPI dashboards for executive leadership.
Built a high-performing operations team of 14, improving on-time project delivery from 78% to 94% within 12 months.
Business Development Manager
Aug 2017 – Sep 2019
Summit Bridge Consulting · Austin, TX
Partnered with sales and delivery teams to expand enterprise accounts, supporting 180% portfolio growth over two years in a competitive B2B services market.
Identified process gaps in the sales handoff workflow and implemented a qualification framework that increased close rate by 22%.
Negotiated multi-year contracts worth $4.2M annually while maintaining strong client retention and satisfaction scores above 92%.
Sales and Client Relationship Manager
Jan 2012 – Jul 2017
Brightline Industries · Phoenix, AZ
Managed a portfolio of 35+ mid-market accounts and served as primary liaison for escalations, renewals, and expansion opportunities.
Improved response time to client requests by 40% through a new ticketing workflow and weekly account review cadence.
Coached two junior account managers, both promoted within 18 months based on quota attainment and client feedback.
Education
Bachelor of Business Administration in Management
Metro State University · May 2011
Graduate Certificate in Human Resource Management
Front Range College · Dec 2014
Certifications
Certified Business Analysis Professional (CBAP) · IIBA · Jun 2021
References available upon request.
Contact
Emailjordan.ellis@example.com
Phone(555) 014-2200
AddressDenver, CO
LinkedInlinkedin.com/in/jordan-ellis-demo
Skills
P&L Management
Business Development
Strategic Planning
Financial Reporting
Negotiation
Client Relationship Management
Team Leadership
Operations Management
Profile Photo
Jordan Ellis
jordan.ellis@example.com(555) 014-2200Denver, COlinkedin.com/in/jordan-ellis-demo
Professional Summary
Business operations manager with 10+ years driving revenue growth, regional media operations, and cross-functional team leadership. Proven record of improving P&L performance, launching subscription streaming products, and building trusted partnerships with internal stakeholders and enterprise clients across North America and APAC.
Experience
Operations Manager
Oct 2019 – Present
Northwind Media Group · Denver, CO
Led nationwide operations and subscription product launches, contributing to 120% revenue growth over two years while scaling teams across three regions.
Directed planning for video-on-demand and OTT streaming initiatives from concept through go-live, coordinating product, engineering, and client success.
Reduced operational overhead by 18% by standardizing reporting workflows and automating weekly KPI dashboards for executive leadership.
Built a high-performing operations team of 14, improving on-time project delivery from 78% to 94% within 12 months.
Business Development Manager
Aug 2017 – Sep 2019
Summit Bridge Consulting · Austin, TX
Partnered with sales and delivery teams to expand enterprise accounts, supporting 180% portfolio growth over two years in a competitive B2B services market.
Identified process gaps in the sales handoff workflow and implemented a qualification framework that increased close rate by 22%.
Negotiated multi-year contracts worth $4.2M annually while maintaining strong client retention and satisfaction scores above 92%.
Sales and Client Relationship Manager
Jan 2012 – Jul 2017
Brightline Industries · Phoenix, AZ
Managed a portfolio of 35+ mid-market accounts and served as primary liaison for escalations, renewals, and expansion opportunities.
Improved response time to client requests by 40% through a new ticketing workflow and weekly account review cadence.
Coached two junior account managers, both promoted within 18 months based on quota attainment and client feedback.
Education
Bachelor of Business Administration in Management
Metro State University · May 2011
Graduate Certificate in Human Resource Management
Front Range College · Dec 2014
Skills
P&L Management
Business Development
Strategic Planning
Financial Reporting
Negotiation
Client Relationship Management
Team Leadership
Operations Management
Certifications
Certified Business Analysis Professional (CBAP) · IIBA · Jun 2021
References available upon request.
Photo Header
Jordan Ellis
Emailjordan.ellis@example.com
Phone(555) 014-2200
AddressDenver, CO
LinkedInlinkedin.com/in/jordan-ellis-demo
Summary
Business operations manager with 10+ years driving revenue growth, regional media operations, and cross-functional team leadership. Proven record of improving P&L performance, launching subscription streaming products, and building trusted partnerships with internal stakeholders and enterprise clients across North America and APAC.
Professional Experience
Operations Manager
Oct 2019 – Present
Northwind Media Group · Denver, CO
Led nationwide operations and subscription product launches, contributing to 120% revenue growth over two years while scaling teams across three regions.
Directed planning for video-on-demand and OTT streaming initiatives from concept through go-live, coordinating product, engineering, and client success.
Reduced operational overhead by 18% by standardizing reporting workflows and automating weekly KPI dashboards for executive leadership.
Built a high-performing operations team of 14, improving on-time project delivery from 78% to 94% within 12 months.
Business Development Manager
Aug 2017 – Sep 2019
Summit Bridge Consulting · Austin, TX
Partnered with sales and delivery teams to expand enterprise accounts, supporting 180% portfolio growth over two years in a competitive B2B services market.
Identified process gaps in the sales handoff workflow and implemented a qualification framework that increased close rate by 22%.
Negotiated multi-year contracts worth $4.2M annually while maintaining strong client retention and satisfaction scores above 92%.
Sales and Client Relationship Manager
Jan 2012 – Jul 2017
Brightline Industries · Phoenix, AZ
Managed a portfolio of 35+ mid-market accounts and served as primary liaison for escalations, renewals, and expansion opportunities.
Improved response time to client requests by 40% through a new ticketing workflow and weekly account review cadence.
Coached two junior account managers, both promoted within 18 months based on quota attainment and client feedback.
Certifications
Certified Business Analysis Professional (CBAP) · IIBA · Jun 2021
References available upon request.
Education
Bachelor of Business Administration in Management
Metro State University
May 2011
Graduate Certificate in Human Resource Management
Front Range College
Dec 2014
Core Competencies
P&L Management
Business Development
Strategic Planning
Financial Reporting
Negotiation
Client Relationship Management
Team Leadership
Operations Management
Two Column
Jordan Ellis
jordan.ellis@example.com · (555) 014-2200 · Denver, CO · linkedin.com/in/jordan-ellis-demo
About
Business operations manager with 10+ years driving revenue growth, regional media operations, and cross-functional team leadership. Proven record of improving P&L performance, launching subscription streaming products, and building trusted partnerships with internal stakeholders and enterprise clients across North America and APAC.
Experience
Operations Manager
Oct 2019 – Present
Northwind Media Group · Denver, CO
—Led nationwide operations and subscription product launches, contributing to 120% revenue growth over two years while scaling teams across three regions.
—Directed planning for video-on-demand and OTT streaming initiatives from concept through go-live, coordinating product, engineering, and client success.
—Reduced operational overhead by 18% by standardizing reporting workflows and automating weekly KPI dashboards for executive leadership.
—Built a high-performing operations team of 14, improving on-time project delivery from 78% to 94% within 12 months.
Business Development Manager
Aug 2017 – Sep 2019
Summit Bridge Consulting · Austin, TX
—Partnered with sales and delivery teams to expand enterprise accounts, supporting 180% portfolio growth over two years in a competitive B2B services market.
—Identified process gaps in the sales handoff workflow and implemented a qualification framework that increased close rate by 22%.
—Negotiated multi-year contracts worth $4.2M annually while maintaining strong client retention and satisfaction scores above 92%.
Sales and Client Relationship Manager
Jan 2012 – Jul 2017
Brightline Industries · Phoenix, AZ
—Managed a portfolio of 35+ mid-market accounts and served as primary liaison for escalations, renewals, and expansion opportunities.
—Improved response time to client requests by 40% through a new ticketing workflow and weekly account review cadence.
—Coached two junior account managers, both promoted within 18 months based on quota attainment and client feedback.
Education
Bachelor of Business Administration in Management
Metro State University · May 2011
Graduate Certificate in Human Resource Management
Front Range College · Dec 2014
Skills
P&L Management · Business Development · Strategic Planning · Financial Reporting · Negotiation · Client Relationship Management · Team Leadership · Operations Management
Certifications
Certified Business Analysis Professional (CBAP) · IIBA · Jun 2021
References available upon request.
Modern Minimal
Jordan Ellis
Software Engineer
jordan.ellis@example.com(555) 014-2200Denver, COlinkedin.com/in/jordan-ellis-demo
Technical Skills
P&L ManagementBusiness DevelopmentStrategic PlanningFinancial ReportingNegotiationClient Relationship ManagementTeam LeadershipOperations Management
Summary
Business operations manager with 10+ years driving revenue growth, regional media operations, and cross-functional team leadership. Proven record of improving P&L performance, launching subscription streaming products, and building trusted partnerships with internal stakeholders and enterprise clients across North America and APAC.
Experience
Operations Manager
Oct 2019 – Present
Northwind Media Group · Denver, CO
Led nationwide operations and subscription product launches, contributing to 120% revenue growth over two years while scaling teams across three regions.
Directed planning for video-on-demand and OTT streaming initiatives from concept through go-live, coordinating product, engineering, and client success.
Reduced operational overhead by 18% by standardizing reporting workflows and automating weekly KPI dashboards for executive leadership.
Built a high-performing operations team of 14, improving on-time project delivery from 78% to 94% within 12 months.
Business Development Manager
Aug 2017 – Sep 2019
Summit Bridge Consulting · Austin, TX
Partnered with sales and delivery teams to expand enterprise accounts, supporting 180% portfolio growth over two years in a competitive B2B services market.
Identified process gaps in the sales handoff workflow and implemented a qualification framework that increased close rate by 22%.
Negotiated multi-year contracts worth $4.2M annually while maintaining strong client retention and satisfaction scores above 92%.
Sales and Client Relationship Manager
Jan 2012 – Jul 2017
Brightline Industries · Phoenix, AZ
Managed a portfolio of 35+ mid-market accounts and served as primary liaison for escalations, renewals, and expansion opportunities.
Improved response time to client requests by 40% through a new ticketing workflow and weekly account review cadence.
Coached two junior account managers, both promoted within 18 months based on quota attainment and client feedback.
Education
Bachelor of Business Administration in Management
Metro State University · May 2011
Graduate Certificate in Human Resource Management
Front Range College · Dec 2014
Certifications
Certified Business Analysis Professional (CBAP) · IIBA · Jun 2021
References available upon request.
Technical
Jordan Ellis
jordan.ellis@example.com(555) 014-2200Denver, COlinkedin.com/in/jordan-ellis-demo
Profile
Business operations manager with 10+ years driving revenue growth, regional media operations, and cross-functional team leadership. Proven record of improving P&L performance, launching subscription streaming products, and building trusted partnerships with internal stakeholders and enterprise clients across North America and APAC.
Experience
Operations Manager
Oct 2019 – Present
Northwind Media Group · Denver, CO
Led nationwide operations and subscription product launches, contributing to 120% revenue growth over two years while scaling teams across three regions.
Directed planning for video-on-demand and OTT streaming initiatives from concept through go-live, coordinating product, engineering, and client success.
Reduced operational overhead by 18% by standardizing reporting workflows and automating weekly KPI dashboards for executive leadership.
Built a high-performing operations team of 14, improving on-time project delivery from 78% to 94% within 12 months.
Business Development Manager
Aug 2017 – Sep 2019
Summit Bridge Consulting · Austin, TX
Partnered with sales and delivery teams to expand enterprise accounts, supporting 180% portfolio growth over two years in a competitive B2B services market.
Identified process gaps in the sales handoff workflow and implemented a qualification framework that increased close rate by 22%.
Negotiated multi-year contracts worth $4.2M annually while maintaining strong client retention and satisfaction scores above 92%.
Sales and Client Relationship Manager
Jan 2012 – Jul 2017
Brightline Industries · Phoenix, AZ
Managed a portfolio of 35+ mid-market accounts and served as primary liaison for escalations, renewals, and expansion opportunities.
Improved response time to client requests by 40% through a new ticketing workflow and weekly account review cadence.
Coached two junior account managers, both promoted within 18 months based on quota attainment and client feedback.
Education
Bachelor of Business Administration in Management
Metro State University · May 2011
Graduate Certificate in Human Resource Management
Front Range College · Dec 2014
Skills
P&L ManagementBusiness DevelopmentStrategic PlanningFinancial ReportingNegotiationClient Relationship ManagementTeam LeadershipOperations Management
Certifications
Certified Business Analysis Professional (CBAP) · IIBA · Jun 2021
References available upon request.
Creative Lite
Jordan Ellis
Postdoctoral Research Fellow
jordan.ellis@example.com · (555) 014-2200 · Denver, CO · linkedin.com/in/jordan-ellis-demo
Research Interests
Business operations manager with 10+ years driving revenue growth, regional media operations, and cross-functional team leadership. Proven record of improving P&L performance, launching subscription streaming products, and building trusted partnerships with internal stakeholders and enterprise clients across North America and APAC.
Education
Metro State University
May 2011
Bachelor of Business Administration in Management
Front Range College
Dec 2014
Graduate Certificate in Human Resource Management
Research & Teaching Experience
Operations Manager
Oct 2019 – Present
Northwind Media Group · Denver, CO
Led nationwide operations and subscription product launches, contributing to 120% revenue growth over two years while scaling teams across three regions.
Directed planning for video-on-demand and OTT streaming initiatives from concept through go-live, coordinating product, engineering, and client success.
Reduced operational overhead by 18% by standardizing reporting workflows and automating weekly KPI dashboards for executive leadership.
Built a high-performing operations team of 14, improving on-time project delivery from 78% to 94% within 12 months.
Business Development Manager
Aug 2017 – Sep 2019
Summit Bridge Consulting · Austin, TX
Partnered with sales and delivery teams to expand enterprise accounts, supporting 180% portfolio growth over two years in a competitive B2B services market.
Identified process gaps in the sales handoff workflow and implemented a qualification framework that increased close rate by 22%.
Negotiated multi-year contracts worth $4.2M annually while maintaining strong client retention and satisfaction scores above 92%.
Sales and Client Relationship Manager
Jan 2012 – Jul 2017
Brightline Industries · Phoenix, AZ
Managed a portfolio of 35+ mid-market accounts and served as primary liaison for escalations, renewals, and expansion opportunities.
Improved response time to client requests by 40% through a new ticketing workflow and weekly account review cadence.
Coached two junior account managers, both promoted within 18 months based on quota attainment and client feedback.
Research Methods & Tools
P&L Management · Business Development · Strategic Planning · Financial Reporting · Negotiation · Client Relationship Management · Team Leadership · Operations Management
Certifications
Certified Business Analysis Professional (CBAP) · IIBA · Jun 2021
References available upon request.
Academic
Jordan Ellis
Marketing Coordinator
jordan.ellis@example.com · (555) 014-2200 · Denver, CO · linkedin.com/in/jordan-ellis-demo
Objective
Business operations manager with 10+ years driving revenue growth, regional media operations, and cross-functional team leadership. Proven record of improving P&L performance, launching subscription streaming products, and building trusted partnerships with internal stakeholders and enterprise clients across North America and APAC.
Core Skills
P&L ManagementBusiness DevelopmentStrategic PlanningFinancial ReportingNegotiationClient Relationship ManagementTeam LeadershipOperations Management
Education
Metro State University
May 2011
Bachelor of Business Administration in Management
Front Range College
Dec 2014
Graduate Certificate in Human Resource Management
Internships & Experience
Operations Manager
Oct 2019 – Present
Northwind Media Group · Denver, CO
Led nationwide operations and subscription product launches, contributing to 120% revenue growth over two years while scaling teams across three regions.
Directed planning for video-on-demand and OTT streaming initiatives from concept through go-live, coordinating product, engineering, and client success.
Reduced operational overhead by 18% by standardizing reporting workflows and automating weekly KPI dashboards for executive leadership.
Built a high-performing operations team of 14, improving on-time project delivery from 78% to 94% within 12 months.
Business Development Manager
Aug 2017 – Sep 2019
Summit Bridge Consulting · Austin, TX
Partnered with sales and delivery teams to expand enterprise accounts, supporting 180% portfolio growth over two years in a competitive B2B services market.
Identified process gaps in the sales handoff workflow and implemented a qualification framework that increased close rate by 22%.
Negotiated multi-year contracts worth $4.2M annually while maintaining strong client retention and satisfaction scores above 92%.
Sales and Client Relationship Manager
Jan 2012 – Jul 2017
Brightline Industries · Phoenix, AZ
Managed a portfolio of 35+ mid-market accounts and served as primary liaison for escalations, renewals, and expansion opportunities.
Improved response time to client requests by 40% through a new ticketing workflow and weekly account review cadence.
Coached two junior account managers, both promoted within 18 months based on quota attainment and client feedback.
Certifications
Certified Business Analysis Professional (CBAP) · IIBA · Jun 2021
References available upon request.
Entry Level
Jordan Ellis
jordan.ellis@example.com(555) 014-2200Denver, COlinkedin.com/in/jordan-ellis-demo
Career Profile
Business operations manager with 10+ years driving revenue growth, regional media operations, and cross-functional team leadership. Proven record of improving P&L performance, launching subscription streaming products, and building trusted partnerships with internal stakeholders and enterprise clients across North America and APAC.
Career History
Oct 2019 – Present
Operations Manager
Northwind Media Group · Denver, CO
Led nationwide operations and subscription product launches, contributing to 120% revenue growth over two years while scaling teams across three regions.
Directed planning for video-on-demand and OTT streaming initiatives from concept through go-live, coordinating product, engineering, and client success.
Reduced operational overhead by 18% by standardizing reporting workflows and automating weekly KPI dashboards for executive leadership.
Built a high-performing operations team of 14, improving on-time project delivery from 78% to 94% within 12 months.
Aug 2017 – Sep 2019
Business Development Manager
Summit Bridge Consulting · Austin, TX
Partnered with sales and delivery teams to expand enterprise accounts, supporting 180% portfolio growth over two years in a competitive B2B services market.
Identified process gaps in the sales handoff workflow and implemented a qualification framework that increased close rate by 22%.
Negotiated multi-year contracts worth $4.2M annually while maintaining strong client retention and satisfaction scores above 92%.
Jan 2012 – Jul 2017
Sales and Client Relationship Manager
Brightline Industries · Phoenix, AZ
Managed a portfolio of 35+ mid-market accounts and served as primary liaison for escalations, renewals, and expansion opportunities.
Improved response time to client requests by 40% through a new ticketing workflow and weekly account review cadence.
Coached two junior account managers, both promoted within 18 months based on quota attainment and client feedback.
Education
May 2011
Bachelor of Business Administration in Management
Metro State University
Dec 2014
Graduate Certificate in Human Resource Management
Front Range College
Expertise
P&L ManagementBusiness DevelopmentStrategic PlanningFinancial ReportingNegotiationClient Relationship ManagementTeam LeadershipOperations Management
Certifications
Certified Business Analysis Professional (CBAP)
IIBA · Jun 2021
Additional Information
References available upon request.
Career Timeline
Jordan Ellis
jordan.ellis@example.com | (555) 014-2200 | Denver, CO | linkedin.com/in/jordan-ellis-demo
Practice Summary
Business operations manager with 10+ years driving revenue growth, regional media operations, and cross-functional team leadership. Proven record of improving P&L performance, launching subscription streaming products, and building trusted partnerships with internal stakeholders and enterprise clients across North America and APAC.
Legal Experience
Operations Manager
Northwind Media Group — Denver, CO
Oct 2019 – Present
Led nationwide operations and subscription product launches, contributing to 120% revenue growth over two years while scaling teams across three regions.
Directed planning for video-on-demand and OTT streaming initiatives from concept through go-live, coordinating product, engineering, and client success.
Reduced operational overhead by 18% by standardizing reporting workflows and automating weekly KPI dashboards for executive leadership.
Built a high-performing operations team of 14, improving on-time project delivery from 78% to 94% within 12 months.
Business Development Manager
Summit Bridge Consulting — Austin, TX
Aug 2017 – Sep 2019
Partnered with sales and delivery teams to expand enterprise accounts, supporting 180% portfolio growth over two years in a competitive B2B services market.
Identified process gaps in the sales handoff workflow and implemented a qualification framework that increased close rate by 22%.
Negotiated multi-year contracts worth $4.2M annually while maintaining strong client retention and satisfaction scores above 92%.
Sales and Client Relationship Manager
Brightline Industries — Phoenix, AZ
Jan 2012 – Jul 2017
Managed a portfolio of 35+ mid-market accounts and served as primary liaison for escalations, renewals, and expansion opportunities.
Improved response time to client requests by 40% through a new ticketing workflow and weekly account review cadence.
Coached two junior account managers, both promoted within 18 months based on quota attainment and client feedback.
Education & Bar Admissions
Bachelor of Business Administration, Management
Metro State University
May 2011
Graduate Certificate, Human Resource Management
Front Range College
Dec 2014
Practice Areas
P&L Management · Business Development · Strategic Planning · Financial Reporting · Negotiation · Client Relationship Management · Team Leadership · Operations Management
Certifications
Certified Business Analysis Professional (CBAP)
IIBA · Jun 2021
Additional Information
References available upon request.
Legal Professional
Jordan Ellis
jordan.ellis@example.com | (555) 014-2200 | Denver, CO | linkedin.com/in/jordan-ellis-demo
Professional Summary
Business operations manager with 10+ years driving revenue growth, regional media operations, and cross-functional team leadership. Proven record of improving P&L performance, launching subscription streaming products, and building trusted partnerships with internal stakeholders and enterprise clients across North America and APAC.
Work Experience
Operations Manager — Northwind Media Group, Denver, CO
Oct 2019 – Present
Led nationwide operations and subscription product launches, contributing to 120% revenue growth over two years while scaling teams across three regions.
Directed planning for video-on-demand and OTT streaming initiatives from concept through go-live, coordinating product, engineering, and client success.
Reduced operational overhead by 18% by standardizing reporting workflows and automating weekly KPI dashboards for executive leadership.
Built a high-performing operations team of 14, improving on-time project delivery from 78% to 94% within 12 months.
Business Development Manager — Summit Bridge Consulting, Austin, TX
Aug 2017 – Sep 2019
Partnered with sales and delivery teams to expand enterprise accounts, supporting 180% portfolio growth over two years in a competitive B2B services market.
Identified process gaps in the sales handoff workflow and implemented a qualification framework that increased close rate by 22%.
Negotiated multi-year contracts worth $4.2M annually while maintaining strong client retention and satisfaction scores above 92%.
Sales and Client Relationship Manager — Brightline Industries, Phoenix, AZ
Jan 2012 – Jul 2017
Managed a portfolio of 35+ mid-market accounts and served as primary liaison for escalations, renewals, and expansion opportunities.
Improved response time to client requests by 40% through a new ticketing workflow and weekly account review cadence.
Coached two junior account managers, both promoted within 18 months based on quota attainment and client feedback.
Education
Bachelor of Business Administration, Management, Metro State University, May 2011
Graduate Certificate, Human Resource Management, Front Range College, Dec 2014
Technical Qualifications
P&L Management
Financial Reporting
Team Leadership
Business Development
Negotiation
Operations Management
Strategic Planning
Client Relationship Management
Certifications
Certified Business Analysis Professional (CBAP)
IIBA · Jun 2021
Additional Information
References available upon request.
Federal / ATS Plain
Jordan Ellis
Enterprise Sales Director
jordan.ellis@example.com(555) 014-2200Denver, COlinkedin.com/in/jordan-ellis-demo
Quota Attainment
P&L Management
Revenue Growth
Business Development
Win Rate
Strategic Planning
Executive Summary
Business operations manager with 10+ years driving revenue growth, regional media operations, and cross-functional team leadership. Proven record of improving P&L performance, launching subscription streaming products, and building trusted partnerships with internal stakeholders and enterprise clients across North America and APAC.
Sales Experience
Operations Manager
Oct 2019 – Present
Northwind Media Group · Denver, CO
Led nationwide operations and subscription product launches, contributing to 120% revenue growth over two years while scaling teams across three regions.
Directed planning for video-on-demand and OTT streaming initiatives from concept through go-live, coordinating product, engineering, and client success.
Reduced operational overhead by 18% by standardizing reporting workflows and automating weekly KPI dashboards for executive leadership.
Built a high-performing operations team of 14, improving on-time project delivery from 78% to 94% within 12 months.
Business Development Manager
Aug 2017 – Sep 2019
Summit Bridge Consulting · Austin, TX
Partnered with sales and delivery teams to expand enterprise accounts, supporting 180% portfolio growth over two years in a competitive B2B services market.
Identified process gaps in the sales handoff workflow and implemented a qualification framework that increased close rate by 22%.
Negotiated multi-year contracts worth $4.2M annually while maintaining strong client retention and satisfaction scores above 92%.
Sales and Client Relationship Manager
Jan 2012 – Jul 2017
Brightline Industries · Phoenix, AZ
Managed a portfolio of 35+ mid-market accounts and served as primary liaison for escalations, renewals, and expansion opportunities.
Improved response time to client requests by 40% through a new ticketing workflow and weekly account review cadence.
Coached two junior account managers, both promoted within 18 months based on quota attainment and client feedback.
Sales Competencies
P&L Management
Business Development
Strategic Planning
Financial Reporting
Negotiation
Client Relationship Management
Team Leadership
Operations Management
Education
Bachelor of Business Administration in Management
Metro State University · May 2011
Graduate Certificate in Human Resource Management
Front Range College · Dec 2014
Certifications
Certified Business Analysis Professional (CBAP)
IIBA · Jun 2021
Additional Information
References available upon request.
Sales Performance
Management Consultant
Jordan Ellis
jordan.ellis@example.com(555) 014-2200Denver, COlinkedin.com/in/jordan-ellis-demo
Engagement Summary
Business operations manager with 10+ years driving revenue growth, regional media operations, and cross-functional team leadership. Proven record of improving P&L performance, launching subscription streaming products, and building trusted partnerships with internal stakeholders and enterprise clients across North America and APAC.
Client Engagements
Northwind Media Group
Oct 2019 – Present
Operations Manager · Denver, CO
Led nationwide operations and subscription product launches, contributing to 120% revenue growth over two years while scaling teams across three regions.
Directed planning for video-on-demand and OTT streaming initiatives from concept through go-live, coordinating product, engineering, and client success.
Reduced operational overhead by 18% by standardizing reporting workflows and automating weekly KPI dashboards for executive leadership.
Built a high-performing operations team of 14, improving on-time project delivery from 78% to 94% within 12 months.
Summit Bridge Consulting
Aug 2017 – Sep 2019
Business Development Manager · Austin, TX
Partnered with sales and delivery teams to expand enterprise accounts, supporting 180% portfolio growth over two years in a competitive B2B services market.
Identified process gaps in the sales handoff workflow and implemented a qualification framework that increased close rate by 22%.
Negotiated multi-year contracts worth $4.2M annually while maintaining strong client retention and satisfaction scores above 92%.
Brightline Industries
Jan 2012 – Jul 2017
Sales and Client Relationship Manager · Phoenix, AZ
Managed a portfolio of 35+ mid-market accounts and served as primary liaison for escalations, renewals, and expansion opportunities.
Improved response time to client requests by 40% through a new ticketing workflow and weekly account review cadence.
Coached two junior account managers, both promoted within 18 months based on quota attainment and client feedback.
Core Capabilities
P&L Management
Business Development
Strategic Planning
Financial Reporting
Negotiation
Client Relationship Management
Team Leadership
Operations Management
Education
Bachelor of Business Administration in Management
May 2011
Metro State University
Graduate Certificate in Human Resource Management
Dec 2014
Front Range College
Certifications
Certified Business Analysis Professional (CBAP)
IIBA · Jun 2021
Additional Information
References available upon request.
Consulting Engagements
Jordan Ellis
jordan.ellis@example.com · (555) 014-2200 · Denver, CO · linkedin.com/in/jordan-ellis-demo
Professional Profile
Business operations manager with 10+ years driving revenue growth, regional media operations, and cross-functional team leadership. Proven record of improving P&L performance, launching subscription streaming products, and building trusted partnerships with internal stakeholders and enterprise clients across North America and APAC.
Career Experience
Operations Manager
Northwind Media Group · Denver, CO
Oct 2019 – Present
Led nationwide operations and subscription product launches, contributing to 120% revenue growth over two years while scaling teams across three regions.
Directed planning for video-on-demand and OTT streaming initiatives from concept through go-live, coordinating product, engineering, and client success.
Reduced operational overhead by 18% by standardizing reporting workflows and automating weekly KPI dashboards for executive leadership.
Built a high-performing operations team of 14, improving on-time project delivery from 78% to 94% within 12 months.
Business Development Manager
Summit Bridge Consulting · Austin, TX
Aug 2017 – Sep 2019
Partnered with sales and delivery teams to expand enterprise accounts, supporting 180% portfolio growth over two years in a competitive B2B services market.
Identified process gaps in the sales handoff workflow and implemented a qualification framework that increased close rate by 22%.
Negotiated multi-year contracts worth $4.2M annually while maintaining strong client retention and satisfaction scores above 92%.
Sales and Client Relationship Manager
Brightline Industries · Phoenix, AZ
Jan 2012 – Jul 2017
Managed a portfolio of 35+ mid-market accounts and served as primary liaison for escalations, renewals, and expansion opportunities.
Improved response time to client requests by 40% through a new ticketing workflow and weekly account review cadence.
Coached two junior account managers, both promoted within 18 months based on quota attainment and client feedback.
Education
Bachelor of Business Administration, Management
Metro State University
Graduate Certificate, Human Resource Management
Front Range College
Areas of Expertise
P&L Management · Business Development · Strategic Planning · Financial Reporting · Negotiation · Client Relationship Management · Team Leadership · Operations Management
Certifications
Certified Business Analysis Professional (CBAP)
IIBA · Jun 2021
Additional Information
References available upon request.
Elegant Serif
Jordan Ellis
jordan.ellis@example.com(555) 014-2200Denver, COlinkedin.com/in/jordan-ellis-demo
Profile
Business operations manager with 10+ years driving revenue growth, regional media operations, and cross-functional team leadership. Proven record of improving P&L performance, launching subscription streaming products, and building trusted partnerships with internal stakeholders and enterprise clients across North America and APAC.
Work History
Operations Manager
Oct 2019 – Present
Northwind Media Group
Led nationwide operations and subscription product launches, contributing to 120% revenue growth over two years while scaling teams across three regions.
Directed planning for video-on-demand and OTT streaming initiatives from concept through go-live, coordinating product, engineering, and client success.
Reduced operational overhead by 18% by standardizing reporting workflows and automating weekly KPI dashboards for executive leadership.
Built a high-performing operations team of 14, improving on-time project delivery from 78% to 94% within 12 months.
Business Development Manager
Aug 2017 – Sep 2019
Summit Bridge Consulting
Partnered with sales and delivery teams to expand enterprise accounts, supporting 180% portfolio growth over two years in a competitive B2B services market.
Identified process gaps in the sales handoff workflow and implemented a qualification framework that increased close rate by 22%.
Negotiated multi-year contracts worth $4.2M annually while maintaining strong client retention and satisfaction scores above 92%.
Sales and Client Relationship Manager
Jan 2012 – Jul 2017
Brightline Industries
Managed a portfolio of 35+ mid-market accounts and served as primary liaison for escalations, renewals, and expansion opportunities.
Improved response time to client requests by 40% through a new ticketing workflow and weekly account review cadence.
Coached two junior account managers, both promoted within 18 months based on quota attainment and client feedback.
Education
Bachelor of Business Administration — Management · Metro State University (May 2011)
Graduate Certificate — Human Resource Management · Front Range College (Dec 2014)
Core Skills
P&L ManagementBusiness DevelopmentStrategic PlanningFinancial ReportingNegotiationClient Relationship ManagementTeam LeadershipOperations Management
Certifications
Certified Business Analysis Professional (CBAP)
IIBA · Jun 2021
Additional Information
References available upon request.
Industrial Bold
Jordan Ellis
jordan.ellis@example.com(555) 014-2200Denver, COlinkedin.com/in/jordan-ellis-demo
Summary
Business operations manager with 10+ years driving revenue growth, regional media operations, and cross-functional team leadership. Proven record of improving P&L performance, launching subscription streaming products, and building trusted partnerships with internal stakeholders and enterprise clients across North America and APAC.
Professional Experience
Operations Manager
Northwind Media Group · Denver, CO
Oct 2019 – Present
Led nationwide operations and subscription product launches, contributing to 120% revenue growth over two years while scaling teams across three regions.
Directed planning for video-on-demand and OTT streaming initiatives from concept through go-live, coordinating product, engineering, and client success.
Reduced operational overhead by 18% by standardizing reporting workflows and automating weekly KPI dashboards for executive leadership.
Built a high-performing operations team of 14, improving on-time project delivery from 78% to 94% within 12 months.
Business Development Manager
Summit Bridge Consulting · Austin, TX
Aug 2017 – Sep 2019
Partnered with sales and delivery teams to expand enterprise accounts, supporting 180% portfolio growth over two years in a competitive B2B services market.
Identified process gaps in the sales handoff workflow and implemented a qualification framework that increased close rate by 22%.
Negotiated multi-year contracts worth $4.2M annually while maintaining strong client retention and satisfaction scores above 92%.
Sales and Client Relationship Manager
Brightline Industries · Phoenix, AZ
Jan 2012 – Jul 2017
Managed a portfolio of 35+ mid-market accounts and served as primary liaison for escalations, renewals, and expansion opportunities.
Improved response time to client requests by 40% through a new ticketing workflow and weekly account review cadence.
Coached two junior account managers, both promoted within 18 months based on quota attainment and client feedback.
Education
Bachelor of Business Administration in Management
Metro State University · May 2011
Graduate Certificate in Human Resource Management
Front Range College · Dec 2014
Skills & Competencies
P&L Management · Business Development · Strategic Planning · Financial Reporting · Negotiation · Client Relationship Management · Team Leadership · Operations Management
Certifications
Certified Business Analysis Professional (CBAP)
IIBA · Jun 2021
Additional Information
References available upon request.
Humanist Classic
Jordan Ellis
jordan.ellis@example.com | (555) 014-2200 | Denver, CO | linkedin.com/in/jordan-ellis-demo
// SUMMARY
Business operations manager with 10+ years driving revenue growth, regional media operations, and cross-functional team leadership. Proven record of improving P&L performance, launching subscription streaming products, and building trusted partnerships with internal stakeholders and enterprise clients across North America and APAC.
// EXPERIENCE
Operations Manager @ Northwind Media Group
Oct 2019 – Present
Denver, CO
Led nationwide operations and subscription product launches, contributing to 120% revenue growth over two years while scaling teams across three regions.
Directed planning for video-on-demand and OTT streaming initiatives from concept through go-live, coordinating product, engineering, and client success.
Reduced operational overhead by 18% by standardizing reporting workflows and automating weekly KPI dashboards for executive leadership.
Built a high-performing operations team of 14, improving on-time project delivery from 78% to 94% within 12 months.
Business Development Manager @ Summit Bridge Consulting
Aug 2017 – Sep 2019
Austin, TX
Partnered with sales and delivery teams to expand enterprise accounts, supporting 180% portfolio growth over two years in a competitive B2B services market.
Identified process gaps in the sales handoff workflow and implemented a qualification framework that increased close rate by 22%.
Negotiated multi-year contracts worth $4.2M annually while maintaining strong client retention and satisfaction scores above 92%.
Sales and Client Relationship Manager @ Brightline Industries
Jan 2012 – Jul 2017
Phoenix, AZ
Managed a portfolio of 35+ mid-market accounts and served as primary liaison for escalations, renewals, and expansion opportunities.
Improved response time to client requests by 40% through a new ticketing workflow and weekly account review cadence.
Coached two junior account managers, both promoted within 18 months based on quota attainment and client feedback.
// EDUCATION
[May 2011] Bachelor of Business Administration / Management — Metro State University
[Dec 2014] Graduate Certificate / Human Resource Management — Front Range College
// SKILLS
[P&L Management] [Business Development] [Strategic Planning] [Financial Reporting] [Negotiation] [Client Relationship Management] [Team Leadership] [Operations Management]
Certifications
Certified Business Analysis Professional (CBAP)
IIBA · Jun 2021
Additional Information
References available upon request.
Mono Brutalist
Jordan Ellis
jordan.ellis@example.com(555) 014-2200Denver, COlinkedin.com/in/jordan-ellis-demo
Education
Bachelor of Business Administration, Management
Metro State University
Graduate Certificate, Human Resource Management
Front Range College
Skills
P&L ManagementBusiness DevelopmentStrategic PlanningFinancial ReportingNegotiationClient Relationship ManagementTeam LeadershipOperations Management
About Me
Business operations manager with 10+ years driving revenue growth, regional media operations, and cross-functional team leadership. Proven record of improving P&L performance, launching subscription streaming products, and building trusted partnerships with internal stakeholders and enterprise clients across North America and APAC.
Experience
Operations Manager
Northwind Media Group
Oct 2019 – Present
Led nationwide operations and subscription product launches, contributing to 120% revenue growth over two years while scaling teams across three regions.
Directed planning for video-on-demand and OTT streaming initiatives from concept through go-live, coordinating product, engineering, and client success.
Reduced operational overhead by 18% by standardizing reporting workflows and automating weekly KPI dashboards for executive leadership.
Built a high-performing operations team of 14, improving on-time project delivery from 78% to 94% within 12 months.
Business Development Manager
Summit Bridge Consulting
Aug 2017 – Sep 2019
Partnered with sales and delivery teams to expand enterprise accounts, supporting 180% portfolio growth over two years in a competitive B2B services market.
Identified process gaps in the sales handoff workflow and implemented a qualification framework that increased close rate by 22%.
Negotiated multi-year contracts worth $4.2M annually while maintaining strong client retention and satisfaction scores above 92%.
Sales and Client Relationship Manager
Brightline Industries
Jan 2012 – Jul 2017
Managed a portfolio of 35+ mid-market accounts and served as primary liaison for escalations, renewals, and expansion opportunities.
Improved response time to client requests by 40% through a new ticketing workflow and weekly account review cadence.
Coached two junior account managers, both promoted within 18 months based on quota attainment and client feedback.
Certifications
Certified Business Analysis Professional (CBAP)
IIBA · Jun 2021
Additional Information
References available upon request.
Rounded Friendly
Jordan Ellis
jordan.ellis@example.com · (555) 014-2200 · Denver, CO · linkedin.com/in/jordan-ellis-demo
Editorial Summary
Business operations manager with 10+ years driving revenue growth, regional media operations, and cross-functional team leadership. Proven record of improving P&L performance, launching subscription streaming products, and building trusted partnerships with internal stakeholders and enterprise clients across North America and APAC.
Professional Experience
Operations Manager
Northwind Media Group · Denver, CO
Oct 2019 – Present
Led nationwide operations and subscription product launches, contributing to 120% revenue growth over two years while scaling teams across three regions.
Directed planning for video-on-demand and OTT streaming initiatives from concept through go-live, coordinating product, engineering, and client success.
Reduced operational overhead by 18% by standardizing reporting workflows and automating weekly KPI dashboards for executive leadership.
Built a high-performing operations team of 14, improving on-time project delivery from 78% to 94% within 12 months.
Business Development Manager
Summit Bridge Consulting · Austin, TX
Aug 2017 – Sep 2019
Partnered with sales and delivery teams to expand enterprise accounts, supporting 180% portfolio growth over two years in a competitive B2B services market.
Identified process gaps in the sales handoff workflow and implemented a qualification framework that increased close rate by 22%.
Negotiated multi-year contracts worth $4.2M annually while maintaining strong client retention and satisfaction scores above 92%.
Sales and Client Relationship Manager
Brightline Industries · Phoenix, AZ
Jan 2012 – Jul 2017
Managed a portfolio of 35+ mid-market accounts and served as primary liaison for escalations, renewals, and expansion opportunities.
Improved response time to client requests by 40% through a new ticketing workflow and weekly account review cadence.
Coached two junior account managers, both promoted within 18 months based on quota attainment and client feedback.
Education
Bachelor of Business Administration in Management
Metro State University · May 2011
Graduate Certificate in Human Resource Management
Front Range College · Dec 2014
Expertise
P&L Management · Business Development · Strategic Planning · Financial Reporting · Negotiation · Client Relationship Management · Team Leadership · Operations Management
Certifications
Certified Business Analysis Professional (CBAP)
IIBA · Jun 2021
Additional Information
References available upon request.
Merriweather Editorial
Jordan Ellis
jordan.ellis@example.com(555) 014-2200Denver, COlinkedin.com/in/jordan-ellis-demo
Profile
Business operations manager with 10+ years driving revenue growth, regional media operations, and cross-functional team leadership. Proven record of improving P&L performance, launching subscription streaming products, and building trusted partnerships with internal stakeholders and enterprise clients across North America and APAC.
Experience
Operations Manager
Oct 2019 – Present
Northwind Media Group · Denver, CO
Led nationwide operations and subscription product launches, contributing to 120% revenue growth over two years while scaling teams across three regions.
Directed planning for video-on-demand and OTT streaming initiatives from concept through go-live, coordinating product, engineering, and client success.
Reduced operational overhead by 18% by standardizing reporting workflows and automating weekly KPI dashboards for executive leadership.
Built a high-performing operations team of 14, improving on-time project delivery from 78% to 94% within 12 months.
Business Development Manager
Aug 2017 – Sep 2019
Summit Bridge Consulting · Austin, TX
Partnered with sales and delivery teams to expand enterprise accounts, supporting 180% portfolio growth over two years in a competitive B2B services market.
Identified process gaps in the sales handoff workflow and implemented a qualification framework that increased close rate by 22%.
Negotiated multi-year contracts worth $4.2M annually while maintaining strong client retention and satisfaction scores above 92%.
Sales and Client Relationship Manager
Jan 2012 – Jul 2017
Brightline Industries · Phoenix, AZ
Managed a portfolio of 35+ mid-market accounts and served as primary liaison for escalations, renewals, and expansion opportunities.
Improved response time to client requests by 40% through a new ticketing workflow and weekly account review cadence.
Coached two junior account managers, both promoted within 18 months based on quota attainment and client feedback.
Education
Bachelor of Business Administration in Management
Metro State University · May 2011
Graduate Certificate in Human Resource Management
Front Range College · Dec 2014
Core Skills
P&L ManagementBusiness DevelopmentStrategic PlanningFinancial ReportingNegotiationClient Relationship ManagementTeam LeadershipOperations Management
Certifications
Certified Business Analysis Professional (CBAP)
IIBA · Jun 2021
Additional Information
References available upon request.
Montserrat Geometric
Jordan Ellis
jordan.ellis@example.com(555) 014-2200Denver, COlinkedin.com/in/jordan-ellis-demo
Executive Summary
Business operations manager with 10+ years driving revenue growth, regional media operations, and cross-functional team leadership. Proven record of improving P&L performance, launching subscription streaming products, and building trusted partnerships with internal stakeholders and enterprise clients across North America and APAC.
Career Highlights
Operations Manager
Oct 2019 – Present
Northwind Media Group · Denver, CO
—Led nationwide operations and subscription product launches, contributing to 120% revenue growth over two years while scaling teams across three regions.
—Directed planning for video-on-demand and OTT streaming initiatives from concept through go-live, coordinating product, engineering, and client success.
—Reduced operational overhead by 18% by standardizing reporting workflows and automating weekly KPI dashboards for executive leadership.
—Built a high-performing operations team of 14, improving on-time project delivery from 78% to 94% within 12 months.
Business Development Manager
Aug 2017 – Sep 2019
Summit Bridge Consulting · Austin, TX
—Partnered with sales and delivery teams to expand enterprise accounts, supporting 180% portfolio growth over two years in a competitive B2B services market.
—Identified process gaps in the sales handoff workflow and implemented a qualification framework that increased close rate by 22%.
—Negotiated multi-year contracts worth $4.2M annually while maintaining strong client retention and satisfaction scores above 92%.
Sales and Client Relationship Manager
Jan 2012 – Jul 2017
Brightline Industries · Phoenix, AZ
—Managed a portfolio of 35+ mid-market accounts and served as primary liaison for escalations, renewals, and expansion opportunities.
—Improved response time to client requests by 40% through a new ticketing workflow and weekly account review cadence.
—Coached two junior account managers, both promoted within 18 months based on quota attainment and client feedback.
Education
Bachelor of Business Administration in Management
Metro State University · May 2011
Graduate Certificate in Human Resource Management
Front Range College · Dec 2014
Areas of Expertise
P&L Management · Business Development · Strategic Planning · Financial Reporting · Negotiation · Client Relationship Management · Team Leadership · Operations Management
Certifications
Certified Business Analysis Professional (CBAP)
IIBA · Jun 2021
Additional Information
References available upon request.
Cormorant Luxury
Jordan Ellis
Professional Summary
Business operations manager with 10+ years driving revenue growth, regional media operations, and cross-functional team leadership. Proven record of improving P&L performance, launching subscription streaming products, and building trusted partnerships with internal stakeholders and enterprise clients across North America and APAC.
Work Experience
Operations Manager
Oct 2019 – Present
Northwind Media Group · Denver, CO
Led nationwide operations and subscription product launches, contributing to 120% revenue growth over two years while scaling teams across three regions.
Directed planning for video-on-demand and OTT streaming initiatives from concept through go-live, coordinating product, engineering, and client success.
Reduced operational overhead by 18% by standardizing reporting workflows and automating weekly KPI dashboards for executive leadership.
Built a high-performing operations team of 14, improving on-time project delivery from 78% to 94% within 12 months.
Business Development Manager
Aug 2017 – Sep 2019
Summit Bridge Consulting · Austin, TX
Partnered with sales and delivery teams to expand enterprise accounts, supporting 180% portfolio growth over two years in a competitive B2B services market.
Identified process gaps in the sales handoff workflow and implemented a qualification framework that increased close rate by 22%.
Negotiated multi-year contracts worth $4.2M annually while maintaining strong client retention and satisfaction scores above 92%.
Sales and Client Relationship Manager
Jan 2012 – Jul 2017
Brightline Industries · Phoenix, AZ
Managed a portfolio of 35+ mid-market accounts and served as primary liaison for escalations, renewals, and expansion opportunities.
Improved response time to client requests by 40% through a new ticketing workflow and weekly account review cadence.
Coached two junior account managers, both promoted within 18 months based on quota attainment and client feedback.
Education
Bachelor of Business Administration in Management
Metro State University · May 2011
Graduate Certificate in Human Resource Management
Front Range College · Dec 2014
Technical Skills
P&L Management · Business Development · Strategic Planning · Financial Reporting · Negotiation · Client Relationship Management · Team Leadership · Operations Management
Certifications
Certified Business Analysis Professional (CBAP)
IIBA · Jun 2021
Additional Information
References available upon request.
Contact
jordan.ellis@example.com(555) 014-2200Denver, COlinkedin.com/in/jordan-ellis-demo
Aptos Corporate
Jordan Ellis
jordan.ellis@example.com · (555) 014-2200 · Denver, CO · linkedin.com/in/jordan-ellis-demo
Objective
Business operations manager with 10+ years driving revenue growth, regional media operations, and cross-functional team leadership. Proven record of improving P&L performance, launching subscription streaming products, and building trusted partnerships with internal stakeholders and enterprise clients across North America and APAC.
Professional Experience
Operations Manager
Northwind Media Group, Denver, CO
Oct 2019 – Present
Led nationwide operations and subscription product launches, contributing to 120% revenue growth over two years while scaling teams across three regions.
Directed planning for video-on-demand and OTT streaming initiatives from concept through go-live, coordinating product, engineering, and client success.
Reduced operational overhead by 18% by standardizing reporting workflows and automating weekly KPI dashboards for executive leadership.
Built a high-performing operations team of 14, improving on-time project delivery from 78% to 94% within 12 months.
Business Development Manager
Summit Bridge Consulting, Austin, TX
Aug 2017 – Sep 2019
Partnered with sales and delivery teams to expand enterprise accounts, supporting 180% portfolio growth over two years in a competitive B2B services market.
Identified process gaps in the sales handoff workflow and implemented a qualification framework that increased close rate by 22%.
Negotiated multi-year contracts worth $4.2M annually while maintaining strong client retention and satisfaction scores above 92%.
Sales and Client Relationship Manager
Brightline Industries, Phoenix, AZ
Jan 2012 – Jul 2017
Managed a portfolio of 35+ mid-market accounts and served as primary liaison for escalations, renewals, and expansion opportunities.
Improved response time to client requests by 40% through a new ticketing workflow and weekly account review cadence.
Coached two junior account managers, both promoted within 18 months based on quota attainment and client feedback.
Education
Bachelor of Business Administration in Management, Metro State University
May 2011
Graduate Certificate in Human Resource Management, Front Range College
Dec 2014
Skills
P&L Management · Business Development · Strategic Planning · Financial Reporting · Negotiation · Client Relationship Management · Team Leadership · Operations Management
Certifications
Certified Business Analysis Professional (CBAP)
IIBA · Jun 2021
Additional Information
References available upon request.
Times Classic
Jordan Ellis
jordan.ellis@example.com(555) 014-2200Denver, COlinkedin.com/in/jordan-ellis-demo
Profile
Business operations manager with 10+ years driving revenue growth, regional media operations, and cross-functional team leadership. Proven record of improving P&L performance, launching subscription streaming products, and building trusted partnerships with internal stakeholders and enterprise clients across North America and APAC.
Experience
Operations Manager
Oct 2019 – Present
Northwind Media Group · Denver, CO
•Led nationwide operations and subscription product launches, contributing to 120% revenue growth over two years while scaling teams across three regions.
•Directed planning for video-on-demand and OTT streaming initiatives from concept through go-live, coordinating product, engineering, and client success.
•Reduced operational overhead by 18% by standardizing reporting workflows and automating weekly KPI dashboards for executive leadership.
•Built a high-performing operations team of 14, improving on-time project delivery from 78% to 94% within 12 months.
Business Development Manager
Aug 2017 – Sep 2019
Summit Bridge Consulting · Austin, TX
•Partnered with sales and delivery teams to expand enterprise accounts, supporting 180% portfolio growth over two years in a competitive B2B services market.
•Identified process gaps in the sales handoff workflow and implemented a qualification framework that increased close rate by 22%.
•Negotiated multi-year contracts worth $4.2M annually while maintaining strong client retention and satisfaction scores above 92%.
Sales and Client Relationship Manager
Jan 2012 – Jul 2017
Brightline Industries · Phoenix, AZ
•Managed a portfolio of 35+ mid-market accounts and served as primary liaison for escalations, renewals, and expansion opportunities.
•Improved response time to client requests by 40% through a new ticketing workflow and weekly account review cadence.
•Coached two junior account managers, both promoted within 18 months based on quota attainment and client feedback.
Education
Bachelor of Business Administration in Management
Metro State University · May 2011
Graduate Certificate in Human Resource Management
Front Range College · Dec 2014
Key Metrics
P&L ManagementBusiness DevelopmentStrategic PlanningFinancial ReportingNegotiationClient Relationship ManagementTeam LeadershipOperations Management
Certifications
Certified Business Analysis Professional (CBAP)
IIBA · Jun 2021
Additional Information
References available upon request.
Segoe Modern
Jordan Ellis
jordan.ellis@example.com | (555) 014-2200 | Denver, CO | linkedin.com/in/jordan-ellis-demo
P&L Management
Campaign Revenue Generated
Business Development
Average ROI Achieved
Strategic Planning
Audience Impressions
Financial Reporting
Markets Launched
Professional Summary
Business operations manager with 10+ years driving revenue growth, regional media operations, and cross-functional team leadership. Proven record of improving P&L performance, launching subscription streaming products, and building trusted partnerships with internal stakeholders and enterprise clients across North America and APAC.
Experience
Operations Manager
Oct 2019 – Present
Northwind Media Group · Denver, CO
Led nationwide operations and subscription product launches, contributing to 120% revenue growth over two years while scaling teams across three regions.
Directed planning for video-on-demand and OTT streaming initiatives from concept through go-live, coordinating product, engineering, and client success.
Reduced operational overhead by 18% by standardizing reporting workflows and automating weekly KPI dashboards for executive leadership.
Built a high-performing operations team of 14, improving on-time project delivery from 78% to 94% within 12 months.
Business Development Manager
Aug 2017 – Sep 2019
Summit Bridge Consulting · Austin, TX
Partnered with sales and delivery teams to expand enterprise accounts, supporting 180% portfolio growth over two years in a competitive B2B services market.
Identified process gaps in the sales handoff workflow and implemented a qualification framework that increased close rate by 22%.
Negotiated multi-year contracts worth $4.2M annually while maintaining strong client retention and satisfaction scores above 92%.
Sales and Client Relationship Manager
Jan 2012 – Jul 2017
Brightline Industries · Phoenix, AZ
Managed a portfolio of 35+ mid-market accounts and served as primary liaison for escalations, renewals, and expansion opportunities.
Improved response time to client requests by 40% through a new ticketing workflow and weekly account review cadence.
Coached two junior account managers, both promoted within 18 months based on quota attainment and client feedback.
Education
Bachelor of Business Administration in Management · Metro State University
May 2011
Graduate Certificate in Human Resource Management · Front Range College
Dec 2014
Core Competencies
P&L Management · Business Development · Strategic Planning · Financial Reporting · Negotiation · Client Relationship Management · Team Leadership · Operations Management
Certifications
Certified Business Analysis Professional (CBAP)
IIBA · Jun 2021
Additional Information
References available upon request.
Luxe KPI
Healthcare Clinical
Jordan Ellis
Registered Nurse — ICU
jordan.ellis@example.com(555) 014-2200Denver, COlinkedin.com/in/jordan-ellis-demo
P&L ManagementBusiness DevelopmentStrategic PlanningFinancial Reporting
Clinical Summary
Business operations manager with 10+ years driving revenue growth, regional media operations, and cross-functional team leadership. Proven record of improving P&L performance, launching subscription streaming products, and building trusted partnerships with internal stakeholders and enterprise clients across North America and APAC.
Clinical Experience
Operations Manager
Oct 2019 – Present
Northwind Media Group · Denver, CO
Led nationwide operations and subscription product launches, contributing to 120% revenue growth over two years while scaling teams across three regions.
Directed planning for video-on-demand and OTT streaming initiatives from concept through go-live, coordinating product, engineering, and client success.
Reduced operational overhead by 18% by standardizing reporting workflows and automating weekly KPI dashboards for executive leadership.
Built a high-performing operations team of 14, improving on-time project delivery from 78% to 94% within 12 months.
Business Development Manager
Aug 2017 – Sep 2019
Summit Bridge Consulting · Austin, TX
Partnered with sales and delivery teams to expand enterprise accounts, supporting 180% portfolio growth over two years in a competitive B2B services market.
Identified process gaps in the sales handoff workflow and implemented a qualification framework that increased close rate by 22%.
Negotiated multi-year contracts worth $4.2M annually while maintaining strong client retention and satisfaction scores above 92%.
Sales and Client Relationship Manager
Jan 2012 – Jul 2017
Brightline Industries · Phoenix, AZ
Managed a portfolio of 35+ mid-market accounts and served as primary liaison for escalations, renewals, and expansion opportunities.
Improved response time to client requests by 40% through a new ticketing workflow and weekly account review cadence.
Coached two junior account managers, both promoted within 18 months based on quota attainment and client feedback.
Certifications
Certified Business Analysis Professional (CBAP)
IIBA · Jun 2021
Additional Information
References available upon request.
Licensure & Education
Bachelor of Business Administration in Management
Metro State University
May 2011
Graduate Certificate in Human Resource Management
Front Range College
Dec 2014
Clinical Competencies
P&L Management
Business Development
Strategic Planning
Financial Reporting
Negotiation
Client Relationship Management
Team Leadership
Operations Management
Healthcare Clinical
Finance & Banking
Jordan Ellis
jordan.ellis@example.com(555) 014-2200Denver, COlinkedin.com/in/jordan-ellis-demo
Coverage
P&L Management
Focus
Business Development
Toolkit
Strategic Planning
Markets
Financial Reporting
Professional Summary
Business operations manager with 10+ years driving revenue growth, regional media operations, and cross-functional team leadership. Proven record of improving P&L performance, launching subscription streaming products, and building trusted partnerships with internal stakeholders and enterprise clients across North America and APAC.
Professional Experience
Oct 2019 – Present
Operations Manager
Northwind Media Group · Denver, CO
Led nationwide operations and subscription product launches, contributing to 120% revenue growth over two years while scaling teams across three regions.
Directed planning for video-on-demand and OTT streaming initiatives from concept through go-live, coordinating product, engineering, and client success.
Reduced operational overhead by 18% by standardizing reporting workflows and automating weekly KPI dashboards for executive leadership.
Built a high-performing operations team of 14, improving on-time project delivery from 78% to 94% within 12 months.
Aug 2017 – Sep 2019
Business Development Manager
Summit Bridge Consulting · Austin, TX
Partnered with sales and delivery teams to expand enterprise accounts, supporting 180% portfolio growth over two years in a competitive B2B services market.
Identified process gaps in the sales handoff workflow and implemented a qualification framework that increased close rate by 22%.
Negotiated multi-year contracts worth $4.2M annually while maintaining strong client retention and satisfaction scores above 92%.
Jan 2012 – Jul 2017
Sales and Client Relationship Manager
Brightline Industries · Phoenix, AZ
Managed a portfolio of 35+ mid-market accounts and served as primary liaison for escalations, renewals, and expansion opportunities.
Improved response time to client requests by 40% through a new ticketing workflow and weekly account review cadence.
Coached two junior account managers, both promoted within 18 months based on quota attainment and client feedback.
Technical & Analytical Skills
P&L Management
Business Development
Strategic Planning
Financial Reporting
Negotiation
Client Relationship Management
Team Leadership
Operations Management
Education
Bachelor of Business Administration in Management
Metro State University
May 2011
Graduate Certificate in Human Resource Management
Front Range College
Dec 2014
Certifications
Certified Business Analysis Professional (CBAP)
IIBA · Jun 2021
Additional Information
References available upon request.
Finance & Banking
Jordan Ellis
jordan.ellis@example.com(555) 014-2200Denver, COlinkedin.com/in/jordan-ellis-demo
Brand Story
Business operations manager with 10+ years driving revenue growth, regional media operations, and cross-functional team leadership. Proven record of improving P&L performance, launching subscription streaming products, and building trusted partnerships with internal stakeholders and enterprise clients across North America and APAC.
Campaign Experience
Operations Manager
Oct 2019 – Present
Northwind Media Group · Denver, CO
Led nationwide operations and subscription product launches, contributing to 120% revenue growth over two years while scaling teams across three regions.
Directed planning for video-on-demand and OTT streaming initiatives from concept through go-live, coordinating product, engineering, and client success.
Reduced operational overhead by 18% by standardizing reporting workflows and automating weekly KPI dashboards for executive leadership.
Built a high-performing operations team of 14, improving on-time project delivery from 78% to 94% within 12 months.
Business Development Manager
Aug 2017 – Sep 2019
Summit Bridge Consulting · Austin, TX
Partnered with sales and delivery teams to expand enterprise accounts, supporting 180% portfolio growth over two years in a competitive B2B services market.
Identified process gaps in the sales handoff workflow and implemented a qualification framework that increased close rate by 22%.
Negotiated multi-year contracts worth $4.2M annually while maintaining strong client retention and satisfaction scores above 92%.
Sales and Client Relationship Manager
Jan 2012 – Jul 2017
Brightline Industries · Phoenix, AZ
Managed a portfolio of 35+ mid-market accounts and served as primary liaison for escalations, renewals, and expansion opportunities.
Improved response time to client requests by 40% through a new ticketing workflow and weekly account review cadence.
Coached two junior account managers, both promoted within 18 months based on quota attainment and client feedback.
Certifications
Certified Business Analysis Professional (CBAP)
IIBA · Jun 2021
Additional Information
References available upon request.
Marketing Toolkit
P&L ManagementBusiness DevelopmentStrategic PlanningFinancial ReportingNegotiationClient Relationship ManagementTeam LeadershipOperations Management
Education
Bachelor of Business Administration in Management
Metro State University · May 2011
Graduate Certificate in Human Resource Management
Front Range College · Dec 2014
Marketing
& Brand
jordan.ellis@example.com
(555) 014-2200
Denver, CO
linkedin.com/in/jordan-ellis-demo
Marketing & Brand
Community & Impact
Jordan Ellis
jordan.ellis@example.com(555) 014-2200Denver, COlinkedin.com/in/jordan-ellis-demo
Mission
Business operations manager with 10+ years driving revenue growth, regional media operations, and cross-functional team leadership. Proven record of improving P&L performance, launching subscription streaming products, and building trusted partnerships with internal stakeholders and enterprise clients across North America and APAC.
Impact Outcomes
People
P&L Management
Programs
Business Development
Partnerships
Strategic Planning
Program Experience
Operations Manager
Oct 2019 – Present
Northwind Media Group · Denver, CO
Led nationwide operations and subscription product launches, contributing to 120% revenue growth over two years while scaling teams across three regions.
Directed planning for video-on-demand and OTT streaming initiatives from concept through go-live, coordinating product, engineering, and client success.
Reduced operational overhead by 18% by standardizing reporting workflows and automating weekly KPI dashboards for executive leadership.
Built a high-performing operations team of 14, improving on-time project delivery from 78% to 94% within 12 months.
Business Development Manager
Aug 2017 – Sep 2019
Summit Bridge Consulting · Austin, TX
Partnered with sales and delivery teams to expand enterprise accounts, supporting 180% portfolio growth over two years in a competitive B2B services market.
Identified process gaps in the sales handoff workflow and implemented a qualification framework that increased close rate by 22%.
Negotiated multi-year contracts worth $4.2M annually while maintaining strong client retention and satisfaction scores above 92%.
Sales and Client Relationship Manager
Jan 2012 – Jul 2017
Brightline Industries · Phoenix, AZ
Managed a portfolio of 35+ mid-market accounts and served as primary liaison for escalations, renewals, and expansion opportunities.
Improved response time to client requests by 40% through a new ticketing workflow and weekly account review cadence.
Coached two junior account managers, both promoted within 18 months based on quota attainment and client feedback.
Certifications
Certified Business Analysis Professional (CBAP)
IIBA · Jun 2021
Additional Information
References available upon request.
Education
Metro State University
Bachelor of Business Administration, Management
May 2011
Front Range College
Graduate Certificate, Human Resource Management
Dec 2014
Capabilities
Financial Reporting
Negotiation
Client Relationship Management
Team Leadership
Operations Management
Nonprofit Impact

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